← Pharmacy Weight Loss Houghton le Spring

Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Houghton le Spring

Pharmacy Weight Loss Houghton le Spring
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Houghton le Spring is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Houghton le Spring and the surrounding UK regions. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmaceutical law.

2. Eligibility

To use our services, you must:

We reserve the right to decline any application where it is clinically inappropriate or where eligibility criteria are not met. Providing false or misleading information may result in immediate termination of service and could pose serious risks to your health.

3. Prescriptions

All prescription medications dispensed by our pharmacy require approval by one of our GPhC-registered pharmacists or an authorised prescriber. A prescription will only be issued following a satisfactory review of your completed consultation form.

Prescriptions are valid for the duration specified and cannot be transferred to another pharmacy. We reserve the right to withhold or cancel a prescription at any time if clinically justified. Repeat prescriptions are subject to ongoing clinical review and are not guaranteed.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices displayed on our website include any applicable taxes. We reserve the right to amend pricing at any time; however, any changes will not affect orders already confirmed. In the event of a pricing error, we will contact you before processing your order.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery is made via a tracked courier service to your specified UK address.

We are not responsible for delays caused by circumstances beyond our control, including postal disruptions or incorrect delivery information provided by the customer. It is your responsibility to ensure someone is available to receive the parcel or that a safe delivery location is confirmed.

6. Cancellations and Refunds

You may cancel your order prior to pharmacist approval at no charge. Once a prescription has been approved and the medication dispatched, cancellations cannot be accepted due to the nature of pharmaceutical products.

Refunds will only be considered in cases where medication is received damaged, incorrect, or where a prescription was declined after payment was taken. Refund requests must be submitted within 7 days of receiving your order. We do not accept returns of prescription medications for safety and legal reasons.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Houghton le Spring are intended to support, not replace, professional medical advice. Our services do not constitute a substitute for consultation with your GP or a specialist.

Weight loss medications carry potential risks and side effects. It is your responsibility to read all patient information provided with your medication and to seek immediate medical attention if you experience any adverse effects. We strongly recommend you inform your GP of any medications prescribed through our service.

8. Data and Privacy

We process your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data will only be used for the purposes of providing and improving our services. We aim to respond to all data-related enquiries within 48 hours. Full details are available in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.